HSC Information Technology Services will begin providing all services remotely starting Tuesday, March 17, until further notice. Standard HSC ITS hours of operations will be modified to support need. All support will be provided remotely or by scheduled onsite appointment as deemed necessary. Incoming calls and email support requests to our help desks will be answered remotely during normal business hours, with after hour emergency support available.
Please see the HSC ITS work from home contingency plan for information on services and tools available to HSC users for home-bound support. Faculty can reference the SOLE HSC Contingency Planning and Preparedness site for remote teaching options.
Please use the following contact information to request support from HSC ITS.
HSC Help Desk:
304-293-3631, option 1
304-293-2491, option 1
Standard hours of operations:
7:30am – 6pm M-Th
7:30am – 5pm Friday
After hour emergency assistance available by calling 293.3631, and following prompts for after hour emergency service support.
—HSC Information Technology Services
Zoom fatigue. Eye strain. Body aches. Working remotely can create challenges for your body and mind. Finding time to take breaks throughout the day can help alleviate stress, improve your mood and boost work performance. Lauren Weatherford, West Virginia University Extension Service Families and Health agent in Fayette and Nicholas counties, provides some tips on how to take effective breaks to improve focus and productivity.
WVU psychologist shares quick relief for parents struggling with child behavior during COVID-19 pandemic
Nonstop family time during the COVID-19 pandemic has magnified challenges for parents caring for young children around the clock. Using research-backed therapies that she helped pioneer, a West Virginia University psychology professor has quick relief strategies for parents struggling with child misbehavior during the lockdown.